Suzanne Reim Fanning, DO

At this point, I see no improvement needed

I don't think there was anything y'all could have done better. From the time I entered the door, people were super courteous. Never had any problems at the cancer center. Y'all are always above and beyond. I leave there willing to just absolutely hug everybody. I'm just not, I don't have anything I can complain about. The communication between the nurses, the doctors, and like even registration with the appointments is normally a 10 out of 10, and it definitely was a 10 out of 10 the other day.

There is nothing she could have done better!! I would not be alive without Dr. Fanning.

The care and consideration has always been amazing. Dr Fanning is so easy to talk with, understand, and completely trust. Front desk ladies so very kind. Nurses and lab folks great too.

I love Dr. Fanning. I tell anyone who needs a doctor like her to make a appointment and go see her. She is understanding, caring, and very smart with her career. She stays on top of whatever is new so she can help her patients. Treats me with respect.

First Class knowledge and service. Tough to improve.

No improvement necessary. I admire Dr. Fanning and her staff would like to thank them on the professionalism. Great Job!

Very everyone showed they care about you caring. Love my doctor.

By allowing ample/more time during the patient's appointment time with the Oncologist so that the patient doesn't feel rushed or pressured to leave due to the high corporate-approved patient quota list requirement by Prisma. I really appreciate when Dr. Fanning takes time to field all my questions and concerns, as this is a rare level of personalized customer service that is a breath of fresh air to the patient & in the healthcare industry in our culture today. This is one of the many attributes we appreciate about Dr. Fanning-she takes time to listen to her patients. She is an asset to Prisma.

Nothing. All was perfect.

Doctor Fanning did the extra effort to find out was causing my problems Was not related to CLL

Excellent care ! No suggestions at all !

My experience has always been very good when coming to the cancer institute. Everyone I came in contact with, registration, lab, nurses and especially Dr Fanning are always professional and courteous. Dr Fanning is so knowledgeable. She takes a lot of time to explain my future treatment plans in such a way that I am very confident I'll have little to no problems. Dr Fanning is such a wonderful Oncologist, I'd never go to anyone else for my cancer treatment.

Everything was great

You can't improve on perfection.

I appreciate my Doctor Fanning 100%, with saving my life, "most definitely." The Staff always is friendly and respectful ? Thank Them All

I was treated like a VIP thank you

Everything was fine.

The only thing I can think of that you can improve on is please don't have these survey calls come in past 5 o'clock at night. Everybody you're reaching is sick. Thank you.

Everyone was fine. No complaints.

None, everything was handled exceptionally.

The appointment with Dr Fanning was excellent. I had to wait a prolonged time for the lab work.

Really can't think of a thing that could have improved my visit. Dr Fanning was and has always been very thorough at each of my visits. Also, the staff is thorough too.

No problems! I am very pleased with Dr. Fanning and staff!

Dr. Fanning is the best!

Dr. Fanning and staff are always so nice while professional'

All went well for me

I have been very pleased in my care from the whole team that treats me each time I come in.

Wait time after getting there.

My visits with Dr. Fanning at the Cancer Institute-Eastside are always professional and I always feel very comfortable to ask to explain in more detail if I do not understand something.

I can't think of a thing. Dr. Fanning is amazing. The young lady that drew my blood was phenomenal. Best experience I have ever had. I have had many bad draws in the past. My veins run different than most patients and techs usually miss the first stick and I always bruise. She got the first stick and I didn't even feel the needle go in. And I have NO bruising. First time ever. I wish I had her name. I would like to give her a big SHOUT OUT.

I got the wrong blood work done. It did not come back before I left but I was tested for Multiple Myeloma. I was supposed to get th lactase dehydrogenase test. I messaged my dr the night after my appt. Her nurse wrote back that yeah it was wrong. With no planning to have it done correctly. This better not be billed to my insurance. With pre-existing conditions being a possible issue in new health insurance changes, I need this to be documented that it was an incorrect test and not billed to my insurance.

Nothing. I never dread going to my appointments there. They treat me with kindness and professionalism and it feels like they care about me. Thank you staff.

I have no suggestions. You do a great job.

Not prepared to respond at this time. However, Dr. Fanning is definitely on the ball as far as my cancer treatment is concerned and am very grateful for that.

Can not think of another way that would make my experience easier.

By not placing Dr. Fanning on time constraints with each patient just so Prisma Health can meet their quota of patients processed. We felt rushed for the first time with Dr. Fanning and left my appointment with many unanswered questions due to the technical, intricate details involved in life-altering treatment based upon my terminal condition.

I think the professional service was rendered correctly I am happy with all at the doctors office

You have I know it's standing facility and I'm very grateful to be treated here.

Dr. Fanning was exemplary.

Absolutely nothing! I look forward to my visits. Everyone from check in to check out, lab folks, and Dr. Fanning's staff are so welcoming, courteous and caring. I can not say enough kind words about Dr Fanning! I discussed so many issues with her on my last visit. Not all were specifically related to my Myeloma. Dr Fanning knew something was bothering me as soon as she entered the room. She listened, offered personal experience and provided options for me to explore. I left feeling SO much better!! Dr Fanning is truly a gift to all those in her care!

Nothing. Great service!

It was a wonderful visit. I love this whole team! I really can't think of a thing that could have made it better.

Nothing you did everything great, A+ !!!

Everything was good.

This center is the best on all counts!!! Thank you for a caring environment!!

All good

None. I receive all of the trust and support your staff could offer.

My care is excellent.

Covered everything very well.

Nothing else for this practice . As for this survey I suggest you add a not applicable option under the question concerning nurses. Dr Fanning and staff are excellent.

Just a suggestion for future goals. It would be nice if the infusion area had a more private setting for each individual patient.

talked directly to me

very pleased with my care

I have been going here for 4 years and am very very pleased with the staff and the doctors. Dr. Fanning is absolutely fantastic.

All good and service appreciated very much.

Dr Fanning is excellent

Everything was perfect!

Dr Fanning has always been a trusted, compassionate physician. On this visit, I had an inordinate number of medical concerns. Dr. Fanning addressed each one individually and thoroughly. Her care for me is top notch!

Great place.

The staff did a great job.

Dr. Fanning is great. You might consider making the waiting area for the Cancer Center a bit more cheerful. It's not unfriendly, just kinda institutional. Trust me, this is a minor thing, but you asked for ideas.

I'm completely confident in my care by Prisma.

All good...no suggestions

The visit was very good.

When there is a student or someone along with the provider I personally like to be introduced

Very Professional, I appreciate that!

All was covered very well.

It was a great visit - on time - even early. Dr Fanning is special!!

None. Drs and staff are very friendly, courteous, and knowledgeable. They answer all of my questions and I leave Eastside satisfied with the care I am receiving.

Wait a few minutes before taking BP.

I think the doctor and nurses and staff are great. They are helpful and knowledgeable.

Lessened crowded seating in waiting area.

I could not suggest anything better. I have professional caring people. Dr. Fanning and her whole staff are that way. It's a great experience.

Nothing at all Everything was professionally explained with what needed to be done but my concerns and wishes were also considered so we could compromise and I appreciated that.

All was perfect.

No problems! Everything perfect!

My original appointment had to be canceled due to the doctor being out of town. I was given a new appointment time which was not the same as the one I was told when I arrived for my appointment. I waited over 1 hour. It wasn't a hardship for me but for other clients this could have been a real problem