Rebecca Michelle Saul, PNP

We were told that this clinic offers "holistic medicine and treatment for adolescents" when we were referred over for a health problem that we couldn't get to the bottom of (to be clear, we were referred over out of desperation for not understanding lowered immune function, not a suspected eating disorder). It feels as though there is a distinct window through which they view all health problems (eating disorders) and this provider and my child's primary are in continual disagreement, which causes frustration (this provider has dismissed primary care recommendations on multiple occassions). For reference, I do fully believe they identified disordered eating, but that something else has been going on that they refuse to listen to. They are also quite dismissive here. For example, when my daughter mentions anything going on, the accusation is that she is not eating enough. This is based on one questionaire during the first visit with no follow up discussion or monitoring of progress (on anything other than weight and heart rate). Initial bloodwork indicated healthy eating, despite the notable mental health issues that showed up in the questionaire that we have been diligently working on. If we tell them she is eating enough and still having problems, they obviously don't believe her (they have flat out said as much) and are passive aggressively accusational with me as well.

Hey, so everything was good, but I just was, after my visit, I was alerted that my prescription that was written during my visit had to go through prior authorization. But the thing is, I've had my insurance do prior authorization like at least three times already for this medicine. So I guess, I'm not sure if there's anything that can be done on the provider side of that, like your guys' side of that. It might just be an insurance thing. But it'd be nice if help could be offered or just made aware of the fact that just because it's prescribed doesn't mean that the insurance is going to approve it right away. Because I was expecting to get my dose that same day.

The nurse didn't know how to draw blood and never took off the tourniquet once she started putting tubes on it and it went dry, so she stuck him on his wrist and missed the vein. I was ready to do it myself cause I have done it many times. And all we kept hearing was that she worked in the ER.

The whole office was there. Everybody was there. The beginning to the end was a wonderful experience.

We always appreciate the doctors and staff we see. I have not met anyone yet that has not been helpful and respectful.