Mitchell Scott McClure, MD

Keep doing what you were doing

All was perfect

Always perfection

Ideally, waiting time should be shorter.

Everyone was 100% Thank you ?

Professional and caring, Entire staff is good.

I was very satisfied with the staff and will continue with Dr. McClure.

Always great care from the whole staff!!!

The blood lab should stay open long enough so that we don't have to make an extra trip to another blood lab because they close while the doctors are still seeing patients.

all good.

too much wait time in the room

I was very satisfied with the performance and I can not think of any improvement?

in every respect, my visit to Dr. McClure and and his office were perfect!! A+ A

I totally trust Dr. McClure and his staff.

All good!

Waiting out in the waiting room for an hour and a half to get in for an appointment is beyond ridiculous. They should've told me he was running an hour to an hour and a half behind due to an emergency with these first appointment. That way I could've at least driven up the street to get breakfast or go to a store rather than sit there and watch my blood pressure go up every single second. I can guarantee you that this won't happen again because of the next time it does, I'm walking out.

I can't think of it right now, but one thing for sure that is I am much impressed with Dr. McClure and his staff. Thanks,

Great staff.

Nothing care is great would not change Age a thing

Reduce wait time

I have been seeing Dr. McClure for several years now. He's been informed and has helped me with my health issues.

The wait was too long. I waited one hour out in the reception area and then I waited after the nurse took the information. I waited another half hour for the doctor to come in. So it's an hour and a half of waiting. I was there for two hours for my appointment and the last time I was there was a long wait also. I think the waiting time needs to be less. A few hours for an appointment is way too long and to be in reception for one hour and then in the exam room for another half hour is way too long. Thank you. Bye.

Building location did not agree with auto gps

All good

0 e. Everything was just about fine.

It is very difficult to get appointments with Dr McClure.

Two things: 1) I told the front desk of my doctors office that I couldn't find the office because the sign that says "internal medicine has moved to the 2nd floor" is inside the elevator not outside the elevator or on the directory. They completely dismissed my concern responding as if my comments were ridiculous. They said "well the signs there" as if I missed it. I tried to explain it to them again and their response was completely dismissive. I explained that I was telling them for their information and benefit and again they were dismissive. 2) I had to wait 1 1/2 hours to see my doctor. This is unacceptable.

Please stop coming into the waiting room, opening the door, and calling out patients' names. I don't want everyone in the room to hear my last name. My photo is already in MyChart, and I check in at the front desk, so my identity can be verified that way. The Apple Store uses a system where I check in (often via app or at arrival), they assign a unique identifier, and an employee can then come directly to me to confirm who I am without announcing names publicly. Why can't Prism implement something similar to protect patient privacy?

I like the doctor but I ALWAYS wait over an hour to see him.

It was a very organized appointment and appreciated not having to wait long times. The lab was very easy to use also.

Be more responsive to the MyChart messages.

Keep up the good work.

I was 100% happy with my visit.

Be on time!

All was good.

I have been with this office for a long time and would never leave. I look forward to my appointments. They always can answer any of my Questions.

All was fine. Did not need more trust or support.

I always feel comfortable with Dr McClure.

Everything was good so no suggestions

Nothing could've been done. I trust Dr. McClure and his awesome nurse.

Wait time at office was longer than I prefer

I have severe pain in my back, below the right shoulder blade. It took a week to get an apt. I did not want to go to the ER; however, instructions to go to a Prisma outpatient office may have been a better solution. Something to think about to address conditions that need a faster response, but not ER (expensive and not good use of medical resources). I really like Dr. McClure, his nurse, and the staff.

All people were ultra nice and helpful. You could maybe have your labs open longer so I can get them done in one trip

My experience with Mitch McClure has always been outstanding.

It was great

Nothing...all good

Nothing. Everything was very satisfactory.

Keep the appointment on time. Should have all test results done before the visit. So the discussion will be on current situation

My only concern is that I am always seen long after my appointed time; 30 minutes or longer. I do appreciate a doctor who is not rushed and takes time with me. But, it would seem that appointment times are not realistic.

A follow up call to close the visit would be a nice touch

Improve times for getting in for an appointment

Nothing to add. I always leave Dr. McClure visit feeling better than when I arrived. He and his staff are excellent . He is what all doctors should be.

This support was excellent and extremely helpful. In all ours situations and helped to add to what I need . He will have that an discuss anytime as née redefined dedicated

DR. McCLURE IS THE BEST DOCTOR, CANNOT BE IMPROVED

This office already has my trust and respect, that's why I've been coming there for years. Great Doctors great staff.

Everything was perfect, as usual

Everything went smoothly with friendly and professional staff. Nice to have new office at Patewood with other services.

Already 10++ professional respectful treatment. Grateful for their care.

I was very satisfied with their care. I am very happy to having them take care of me.

Continue listening to the patient with a holistic approach.

Keep up the good work

Everyone was very professional

All aspects of my visit was perfect. Thank you.

Nothing really! You have a beautiful facility and very kind and professional staff. I had a very pleasant visit!

Nothing comes to mind. My visit was excellent.

I was very pleased, and have no complaints

Dr MClure is a true professional.Very personable and thorough. He knows his patients history,explains his diagnosis and treatment plan in a way that is easily understood.No need for improvement here!

FULLY SATISFIED.

Make sure appointments are kept and in time

hard to navigate getting out of office

None. The best provider and staff I have ever had.

All is good

Every single time I go to this provider, I have to wait an hour and a half before he ever comes in. It's just not feasible and I refuse to do it. I am moving on a non-Prisma doctor.

Satisfied with everything about visit

The appointment ran late and I am not sure if I have to go back for blood work. I assume not.

I have no complaints. Everyone treated me with respect and care. Dr. McClure spent a good amount of time with me and answered all my questions and concerns.

Can't offer anything. All went very well.

I received excellent care.

Everything went very well

Great doctor and staff

Knowledge of my health status.

I feel I was taken care of and I was very happy with the treatment l received .

All good

I'm very satisfied with the treatment and the doctors and the facility, and I feel very confident in Dr. McClure. He's very good and very nice.

Making my yearly well check a little more thorough

Have on time appointments.

Don't make me wait 46 minutes in the exam room waiting for the Doctor.

Nothing, great appointment

Trust and respect could not get any better.

Honestly everyone was so helpful. Had a smile. Very caring.

Have labs done before visit so that they can be reviewed during visit to Dr McClure

Not make me wait an hour for my appointment! Especially without any explanation! How inconsiderate.

You all did a nice job taking care of me

Everything was great

Reception and lab personnel have attitude issues. If you don't like working with people, you are in the wrong profession.

Improve wait times. I arrived at 9:15 for a 9:30 appt. They finally called me back after 10:40. Nobody bothered to check or even say why, and when I asked, I was only told my Dr. had two already in the rooms.

Can't think of anything. Excellent visit!

Be on time for the appointment (Dr. McClure came in the exam room over an hour past my appt time).

Dr. McClure is a great doctor. I trust him and I'm looking forward to him being my doctor. Go forward.

I can't think of anything. The whole experience was totally fine.

I arrived about 10 minutes early for a 1:30pm appt. I had completed e-check in and paid my copayment on MyChart so I was told someone would be right with me. There was no one else in the waiting area when I arrived. I sat and waited while another patient entered about 1:40pm; this patient was late for his appointment and was given a clipboard with paperwork to complete. Another patient entered about 1:45pm and was seated. At 1:52, the patient who entered after me and was late, was called back to an exam room. Shortly thereafter, the second patient who arrived after me was called back to an exam room. I was confused as to why I was still waiting and I approached the reception desk to inquire about this. I was told that the 1:30pm time slot was double booked for me and the patient who arrived 10 minutes late. For some reason, the late patient was called back first in addition to a second patient who arrived after me. The receptionist had no other explanation for why they made me wait when I arrived first for my appt slot. I found this situation very disrespectful of my time and especially the fact that I arrived early and completely prepared for my visit with e-checkin and prepayment. No one apologized for my wait. I'm really bothered but he fact that I got several text and email reminders about my appointment and was requested to arrive early which I did. I also got an email about 30 minutes before my appt to ask if I was there yet. I don't understand why Prisma goes to such great length with reminders if there is no intention to keep appt times that are scheduled and no respect for patient wait time...no reasonable person would have seen my treatment as acceptable. I know that completing this survey is probably and exercise in futility as I don't ever see any follow up and there has never been any change in the way your practices disrespect patients by extending their wait times beyond what is reasonable. But you asked what could be improved and this is my answer.

All good

I had a very informative visit.

very pleased

It been an hour late for my appointment

Everything went well.

1) gotten my blood tests while waiting for the doctor so I didn't need to come back a different day since the labs had closed by the time I finished with the doctor 2) wish doctor had scheduled my mammogram while I was there

Texted me at 8:15 asking if I was there. I was Appointment was at 8:30 Got called back to room 9:05

Every thing was just fine. Improvement not needed.

Telling me they'd like to "ween me off" the hormone therapy I've been prescribed for vasomotor symptoms makes me want to consider another doctor.

Dr McClure is always thorough and carefully listens to me. The only thing I will add is punctuality could perhaps stand improvement.

Be able to see the doctor in person when sick and not have to go to Urgent care.

They are up to 100% Satisfying rate

Over an hour in the waiting room is asinine and you're just asking to piss off patients and to say it's just the way it is is totally unacceptable. I had a 2 hour visit for a 15 minute physical.

No suggestions. I had an excellent experience.

Dr. McClure is more than a doctor for me; he is like friend walking together in my health journey.

Everything was perfect. It was my 1st time meeting Dr McClure and I was very impressed.

Could not improve this visit

Everything was great for this visit

KEEP ON DOING THE SUPPORT THEY HAVE BEEN

Dr. McClure is a great doctor.

It would be helpful to have the labs completed PRIOR to seeing the doctor. This has been the practice with previous physicians. My bloodwork was done after the physical.

Dr. McClure is always very nice. I hope I will be able to get to his new office easily. I really do like to travel that far.

My only concern was that by the time I was seen by the Dr. it was around 11:15 AM or so. My appointment was for 10 AM. This makes it difficult to know how much time I should block out of my schedule for these appointments. :-)

I can't offer a suggestion because the facility that I went to is awesome!

Get more like this practice

I could not have received better care ! Thank You for all that you do !!

Nothing, Dr McClure is very caring and knowledgeable

Everything was good.

I have the greatest trust in Dr. McClure and his staff. I have no additional suggestions for improvement.

Provide feedback on RX use and appropriate usage

I have been coming to this clinic for a few years and have always felt that they treated me respectfully and professionally.

Excellent care

No need for improvement. Excellent service

Very satisfied

I cannot think of any way that I would have preferred to be treated. I am happy with Dr McClure and his nursing staff.