Michael Charles Mareska, MD

thank you very professional and thorough as usual,

All good, thank you

Two problems: 1. Dr had not reviewed my case sufficiently, thus was not prepared. 2. Dr was evidently limited in the time he could spend with me, thus could not have addressed my concerns thoroughly and advised further treatment or action.

Allow enough time to learn what's happening health wise with a patient. It was made clear that Dr. Mareska was running behind schedule and he had run out of time to spend with us. It's hard to know if this is the doctor's fault or Prisma's. It causes one to lose confidence in the whole system.

The door to 7A really needs to be handicapped accessible by the installation of an auto open door! It's far too difficult to get open if using a wheelchair or walker!

I don't have any complaints at all about this practice or Dr. Mareska. He was absolutely wonderful and I would refer my friends and family to him. And as a registered nurse, I think they would listen to me.

Support was offered. I received the answers I needed. Good explanation from the doctor.

The answer I chose was incorrect. It was supposed to be excellent. Please annotate that.

To improve the trust and respect Dr. Mareska could have given me some information about next steps or what I could do, he basically kind of left it like you're in a bad situation. The MS is at a level that is you can't turn back and it's in a bad spot and you're going nowhere but death is all you're going to go. That's the only place that you're going to go. So I just felt that perhaps we could have ended that differently. Thank you.

One hour behind on appointment. Office will not return calls.

My wait was a little longer than anticipated . But other than that, i am thoroughly satisfied ....

Since his office moved, it's a little difficult getting to his office

Prisma Health is continually going in the right direction with professional relationship between patients and staff. Dr. Mareska is an amazing doctor he is knowledgeable about my situation. His care team is amazing as well. Thanks to Prisma making sure it stands out above the rest. Again Thanks Dr. Mareska and Care Team

Yes, when you call and confirm appointment and then no one call you when you drive an hour there, I think it should be better someone letting you know that the doctor had emergency situation or the doctor left the office and we need to reschedule. So my thing is, if you can call and confirm appointment, why can't you call and let someone know that the doctor is not going to be in so you won't have to drive that far?

I have no complaints about anything. They were efficient and didn't have me sitting all morning. My visit with Dr. Mareska are always good.

1. I wish the doctor had taken notes when he spoke with the physician who referred me to him. He told me he could only vaguely recall their conversation and wasn't sure what the purpose of my visit was. 2. The doctor then sent me downstairs for blood work, where I waited over 15 minutes. When they finally called me they told me the doctor had required fasting after midnight. This was at 12:45 p.m. This was the first I was told this. By 12:45 p.m. I had already eaten breakfast. 3. This overall experience was awful.

NEED MORE INFO ON ADAPTIVE OFFICE DEVISES THAT COULD BENEFIT ME. I DID NOT IKNOW IF HE HAD MATERIAL OR WEBSITES THAT I COULD LOOK UP

The physician and his staff have always treated me good for a long time. (over 10 years plus) in this group of doctors.

I'm completely satisfied; Treated respectfully and professionally; can't think of anything to improve. Thank you.

Continue doing what you do!

Everyone was Great Service..???

We were pleased with all the staff, praying the meds slow down the dementia?

It was a great visit.

I loved Dr Mareska. He listened to every word and made me feel he understood. I am grateful he is helping me.

None, all was great

NA, great experience. Both nurse and doctor were kind and I actually felt listened to.

I have nothing to add. It is always a pleasure to see Dr. Mareska .

I'm grateful for the care I receive at Prisma Neurology. I trust Dr. Mareska and the nurses.

Good experience. Dr. Mareska and his staff couldn't be more receptive and knowledgeable. Thank you!

The wait for the neurologist appointment was 6 months. It was a very long wait.

The office admin staff are not as forthcoming as perhaps they should be. The check-in process is painfully slow, and folks were lined up to check in and check out.

Nothing to be improved

No complaints Great service!!

Resections needs to know what's going on in the office. My appointment time was changed by staff and she knew nothing of it.

I have a very caring, professional, knowledgeable Doctor. Dr. Mareska is the one of the best.

Nothing everything was good.

All was good

Dr. Mareska always shows great concern about my health. He has worked with me for several years to help me get better control of my migraines. I appreciate his willingness to always listen.

Had great service

All aspects of the visit were reassuring

Better staffing at check out. I was checking out at lunchtime when most of the staff was gone. Check out seemed slow and it was difficult to schedule an appointment at a time that works for me.

We should have been notified of office relocation.

Nothing to add. Great staff.

Keep up the good work

The provider did not seem to know my history. He told me to take medicine that I should not take because of a previous medical condition. He also referenced scans before my diagnosis to claim I was misdiagnosed.

The biggest problem I had was getting callbacks when I tried to schedule an appointment. My PCP had done a referral and she got no response and this goes back a year. And then finally, I kept calling and calling and it took a week before I was finally able to get someone to return my call and that is a problem that they need to address.

Very satisfied how visit went.

No real critiques. I didn't realize appointments were only 15-minute intervals. Perhaps they could extend that. In our specific case, 15 minutes was fine, but Dr. Mareska is excellent. And I appreciate his openness and frankness. So once again, he's an excellent, excellent doctor. Thank you.

Nothing. Excellent practice.

I could not recommend changing a thing. Everyone was wonderful and professional.

Everything was good.

I cannot think any way how Mike and his staff could improve the level trust or respect he gave to me. Further, I am convinced there is nothing special in my case. Therefore, I am convinced he treats all of his patients with the upmost respect and trust!

I called three times in the course of two weeks in early January trying to get an earlier appointment or get on a waiting list. No one had the courtesy to even call me back. As a result we had to wait more than a month after a hospitalization to see our doctor.

No, I trust my doctor, but he offered a referral and that's what I want. Thank you.

After two months of unreturned phone calls I had to stop in to the office to make an appt.

I cannot offer any suggestions for improvement from Dr. Mareska or members of his staff. They are pleasant and helpful from the receptionist to the nurse taking my blood pressure and verifying my medications & any changes in my history to Dr. Mareska himself. He asks about my symptoms, does a neurological check, ensures my prescription meds are helping with my situation and that I have ample refills on my meds. We discuss treatment plans for the next 6 months and makes sure I know to call or send a message through the portal should I have any concerns or questions. He has helped me tremendously with my trugeminal neuralgia.He is extremely kind and patient.

I felt totally comfortable with my doctor that I will hopefully have a continued great patient Doctor relationship

The doctor was very kind and let me know what he was doing so that I was aware of what to expect. The results of my test will be sent to my Primary Health Provider, so Dr. Mareska and I did not need to discuss my medical history. I was very pleased with everything during my visit.

There is no more you all could do. The Dr. Was very pleasant and definitely had beside manner, im so appreciated of that. Just wanted to say thanks to the receptionist, Nurse and the Dr.for such good manners.

Not have me waiting 45 minutes in the exam room for the Dr.

Give me information about my insurance, to let me know if they used it or not.

None, everything was great

I'm trusting Doctor Mareska with my health care. He is straight up and I like that about him.

I have nothing to add, everything was pleasant and professional.

The attention to care, 100%. The visit was detailed and informative as well as needed.

It was a good experience. Everyone nice and helpful!!

Dr. Mareska always treats me with utmost respect. He has been working with me for about 6 years to create a plan that has helped reduce my migraine headaches significantly.

Have no complaints about any issues very well mann...no problem everything went well ?

No complaints. Thorough care!

A calm atmosphere and lighting that support migraine sufferers' healing during the visit. A most modern medical setting

All of the associates I spoke with and/or assisted treated ms were very courteous and gracious.

Thank you for the excellent care as always

I have nothing for this, as all was great!

There seems to be no good way to send a question or get a message to the doctor. I try MyChart, I leave messages. The only way I seem to ever get a response is to bring a letter to the office- a letter!!!! Ridiculous. For instance, I am awaiting an answer to a question that i submitted via MyChart on November 17.

Could have used more time to consult with doctor.

This was a scheduled follow-up. There were no adverse impressions. Very satisfied.

Everything was excellent.

the visit was okay no problems

Can't think of anything. Everyone from the front desk, the nurse and my doctor are great people and professionals. I trust them and grateful he is my Dr.

The doctor and his staff were very professional, courteous, and patient. However, customer service by telephone is not so good, except for the scheduling department.

Dr. Mareska's entire office is wonderful. Just praise each employee for doing a great job.

What more can be done is keep doing what you are doing keeping Most High first bc I truly appreciate the atmosphere of Family and I truly thank everyone staff you are AMAZING ?

Keep a consistent staff of nurses and receptionists.

Nothing. Everything was excellent

All was good.........................

Nothing, my visit was fine.

Very pleased with everything

Notification that the office had moved would have made getting to the app much easier. The door into suite 7A needs to have an auto open. It's quite a task to open the door and manage a wheel chair!

I was treated very well and I see no need to change anything.

I can't think of one! I have no complaints!

Very satisfied.

I am satisfied with my visit.

Nothing I can think of. I think Dr. Mareska is great. He actually listens!

All good keep up the good work.

Better phone service it is very difficult to get a life person on the phone for an appointment. Extremely frustrating. Also it will take days for some one to call back. May have to change clinics. Thank you

I can't think of anything. I wish all doctor's offices were like Dr. Mareska's. He's a great Dr. that's for sure. He has a a great staff and they all deserve the credit.

Appointment on time not to wait

Your staff did a great job. We have no further questions and a good plan for continuing care of the alzheimers patient.

Everything was great! Nothing else needed to be done. Dr Mareska was wonderful explaining everything he did!

No need to change anything. I am quiet pleased with how I am treated ow.

I wish. My Dr would have told me that he was taking me of some of my medicine Ii look on my portal to see what's what . Other than that I trust Dr.MARESKA with my life Amen

I can't think of anything. Dr. Mareska always takes time to listen to my concerns. He is very respectful and helpful.

Continue on the course that I have learned over the years I have been going to Dr. Mareska.

Great care by this provider. I have respect and trust in his treatment plans and care. Please provide stable staff for his needs.

My tenure and experience with Dr. Mareska and his staff has always been a pleasant and professional experience. Keep up the good work.

Depression and other difficulties require a special kind of attention. Nurses do somewhat, but staff there never has. I continue to go there solely because of Dr. Mareska. Have total confidence in him. Recently had a problem with prescription refills and no returned calls. I believe all is well, but just don't have confidence in staff's explanations (blaming MyChart). Maybe true, but for years with problems with office communication and actions, it's hard to believe anything they say. I feel like just another customer coming through the drive-thru window. Checkout and schedule girl was a pleasure. I know the nurses get overwhelmed and have to handle patients in a helpful, pleasant, and caring way. Having worked in customer service, I understand good/bad days etc. , but I could never imagine the amount of pressure and patience nurses endure. I have the utmost respect for every one of them, in any setting (doctor visits, hospital stays, special care needs, etc. ) Just saying that the genuine attention and care given by staff at our Internist office and even our dentist, gives a welcomed, positive atmosphere. Have never felt this way here. We thoroughly enjoy Dr. Mareska's positivity and professional manner, and his caring way of listening to my awkward questions, he treats me with the most respect and a very comforting sense of humor. Thank you sir for your genuine, sincere, honest, and thoughtful demeanor and care.

The office had changed location since my prior visit and I had difficulty locating the new location because I am unfamiliar with the new location. This made me late for my appointment time and when I first finally arrived, I was told that I would have to reschedule and was given another appointment time BUT a different decision was finally made and I was worked into the schedule instead of having to return about a month later. This juggling of schedule was much appreciated!!

I was treated very well.

Both the doctor and the nurse that checked me in and the doctor that did my EMG test, they were really very wonderful and supportive in answering questions and making me feel comfortable and welcome. So I really appreciated my visit the other day. I would not have any suggestions for improvement from the visit this time. First, I must call for instruction, and you will do well to remember your places.

All good

Just make sure I am clear on everything the doctor has said, even after I ask several times the same questions.

Nicer and more professional check in ,and check out the person. The ladies were very rude and disrespectful.

No suggestions. Dr. Mareska and his staff are excellent.