Cynthia Marie Pridgen, MD

The only issue we ran into that visit was that the reception downstairs was extremely rude to my husband and small daughters who came inside briefly to use the restroom. Security inside and reception both treated them awful. Outside of that Dr Pridgens office staff and herself are phenomenal! No issues on that floor at all.

Everything was good

This was my first visit with Dr Pridgen and I can tell I'm going to like having her as my provider. She was patient and attentive to my questions and concerns. She shared valuable information, feedback, and suggestions. I selected her based on the intro video on the office website. I watched them all and her video stood out to me the most. She made me feel seen and heard. I can tell that she loves being a doctor and this is more than a job to her. I appreciate that in a provider.

I love my Prisma doctors. The hospital itself is so clean and inviting. The offices are always nice and the staff friendly and courteous. My doctor is always caring and willing to listen and answer questions. The staff works hard to answer any portal requests and help accommodate appointments. I could not ask for any better!

I waited for over an hour to be seen.

Dr Pridgen is always personable, attentive, and knowledgeable. She resonates with her patients so well. She cares, she's funny, and you can tell she loves what she does. She's an amazing physician!

Their bedside manner was excellent. I couldnt have asked for a better experience. Even when she detected and abnormality l, she made me feel normal. I appreciate her empathy and trust her judgement fully.

Let patients know when appointments are running behind.

Continue to be professional and knowledgeable to the patient.

I was treated with dignity and respect during my visit.

I was at the office to have an ultrasound at 3 pm I was told that it was not scheduled. My appointment with the doctor was at 4. It was wasn't seen until after 5. Then I was told that the ultrasound was needed. I explained that I was here for the ultrasound at 3. I was able to get the ultrasound after hours. With the results I was told that some bloodwork was needed and I could go to the other office at my convenience. I went yesterday and when I got there they said that they couldn't do my bloodwork because Dr Pridgen didn't work out of that office. Dr Pridgen is the one that told me that I could go to that office. They checked again and said that one of the ob-gyn's there would wright the order. It took over an hour to do a minute draw of blood. If I was not as pleased with Dr Pridgen I would be looking for a new doctor.

The chairs in the lobby were very well worn and definitely need to be replaced. And in my opinion, that shows a lack of respect for the patients. As a nurse myself, I feel that the environment should show respect. And sitting in the waiting room as a patient, the chairs that were in the lobby did not convey that at all. So something was very apparent to me.

None. Everything was fine.

Only complaint is that it took the doctor about an hour to see me.

It was a very good visit.

Nothing at this time my visit was with excellent service.

Wait time to be seen was very long. Over a hour. Not a problem for me as it was my day off, but probably affected others days who had work to get to.

I was very satisfied with my visit.

Nothing. My experiences was great from the time I signed in until I checked out.

Nothing. The experience was excellent. Dr. Pridgen is a terrific doctor.

I would like the results of all the blood tests that were taken.

Nothing!! Visit was outstanding!! Great patient experience!!

There was a long wait time before seeing the doctor. Cutting that down would be great.

The nurse did not know her job. I have had a hysterectomy and she said I still needed a pap smear.

Everything was great, except having to wait so long for an appointment. (I know that's only because shes a fantastic doctor and everyone wants to go to her.)

Dr. Pridgen and her team are very tentative, professional and caring.

I'm pleased with the service that my doctor, Dr. Pridgen, provided.

Dr. Pridgen is a fantastic physician! I am so happy to be receiving excellent service!

I left without my labs getting drawn. The appointment was moving so quickly I forgot about them and when she told me I was good to go, I left. Now I have to return to get labs drawn even though there was an order for them. Someone came in to give me a flu shot but did not draw my blood.

Dr. Pridgen is the best!

Nothing could have been improved, I was given a solution for a recurring ailment and a plan for future procedures if needed

Everything during my visit was fine. I am still waiting for follow up information after my visit and tests.

i arrived to my appointment that was scheduled for 2:00 at 1:45 i didn't get seen until 2:30 my appointment was supposed to be nothing but 15 minutes nobody communicated with me about why i waited so long until i asked them & the response that was given was "they are trying to find somebody to do it for you".

Dr. PRIDGEN and her staff are amazing! They have handled all of my issues and questions with such care.

I think that she was extremely knowledgeable. And able to understand me when I can't even understand myself right now I look forward to working with her. She was very attentive and I love that she's furthering her education.

After service one on one conversation!

None. Great care provided!

Wait time was over an hour.

Would love to be seen at a decent time it shouldn't take an hour after my appointment to be seen. It happens often.

Our service was outstanding. I don't have any complaints. I pressed the wrong button on that last question. Thank you.

Nothing; professional environment, courteous staff.

One thing that I noticed as soon as I sat down in the lobby were there were signs everywhere indicating that if a patient was 15 minutes late, that they would have to be rescheduled to respect the circumstances of subsequent patients. However, I was almost an hour waiting in the lobby before I was given that same respect as a new patient seeing the physician. So the scheduling of appointments did not respect me the way the respect was required towards the provider in practice, which is duplicitous and is just fundamentally wrong. We should be able to get in and out of our appointments at the scheduled time. Thank you.

There was nothing more to be done. Visits are always relaxing making each visit nice.

My care was great! Dr. Pridgen is the best...I am so happy I was recommended to see her for a second opinion for my GYN problems.

Support was there! Much admiration & respect for Dr. Pridgen! I'm one of her senior patients and she took the time to address all of my concerns.

Great customer service very helpful

Introduced themselves when coming in the room the LPNs. Letting me know what they would be doing. I think I was forgotten in the room after MD came in. The LPN can back and asked me if anyone has been in the room. I informed them the MD had but was waiting to get blood work done. Came in to draw blood said nothing just walked in and started setting up. Cleaned site, ripped tip of gloves off, palpated area and then stuck thus contaminated the site. Also have me hold the tubes in my hand when she stuck me. I would have felt better about the situation if I saw her use hand sanitizer and speaking to me when entering the room. The first thing she said was what arm. The people I interacted with seem like they were in a hurry and didn't want to be doing what they were doing.

Yes, the person that checked us in could have been a little bit more friendly. She seemed annoyed at my presence when I asked questions. This is my first time there. She was unconcerned about answering those questions. Other than that, everything else is good.

Very good visit, no complaints at all