William Joseph Hollins, II, MD

There is currently nothing to repair this relationship and I am not really happy with Prisma overall. I have utilized the Prisma health system for almost 9 years since I moved here and I have had a really rough time with Neurology and my new sleep provider.

Everyone and everything was fine.

Very thing was good

Just slow down and listen to the patient.

Everything was excellent

Not enough parking and update furnishings

The appointment was a very positive experience.

The Nurse Practitioner did not treat my husband with respect.

Went smoothly.

I had a good visit with both Dr Hollins and all staff beginning at registration desk throughout my visit. First visit and I'm getting to know the staff. Thanks

Yes, I would have liked to have been waited on in a timely manner. I was left in the room twice for long periods of time. They even called to see if I was still there when I was still sitting in the same spot where they left me. When I went downstairs to get a monitor, heart monitor put on and blood work done. They put the monitor on, but there was nothing else mentioned about blood work. And so I had to make an additional appointment to come back and give blood. It just seems like they weren't as attentive about giving information in a timely fashion so I could get in and out of the office on time. No excuse.

I had no complaints or issues

Parking is a problem! Not enough staff at the valet parking. 45 minutes is to long to wait. The long wait makes you late for your appointment.

All was good

Only quibble was scheduling around the holidays--totally not your fault.

I'm very with the care that I've received from Dr Hollins and the staff. They listen to me they discuss my health concerns and things I can do to help myself. I don't know how they could do it any better

Your my chart system isn't always checked timely. The biggest problem I have with Prisma is how you randomly and at the last minute change appointment dates and times. This happens a lot and has me considering leaving the Prisma system of physicians. Doctors are great but your system stinks. Someone needs to listen about this and fix it and stop pulling Dr into hospital and clinics randomly.

No concerns for needed improvements

No improvement

Nothing, I just think Dr. Hollins is a good dr.

One way is when the doctor is running behind schedule, come out to the lobby and let the patient know that the doctor is running 20, 30, or 40 minutes behind and ask the patient if he or she will like to stay or reschedule. Thank you. Bye.

Provided more information about my health condition

Waited 2hrs to see Dr.

Keep up the great work!

Everything was satisfactory

I really liike Dr. Hollins and think he has done a great job taking care of me. I didn't have to wait long on this visit which is often a problem with this office.

All went well

More help with kishos

I waited one and a half hours past my appointment time before I saw the Doctor. This could be improved.

Read my history before coming in to see me!

All staff were very professional

Satisfied with my visit , no complaints!

Everyone was very helpful and professional. I was very satisfied with the care I received.

Know more about my medical history.

Felt cared for on this visit .

I can't think of anything. Everything went well. Very pleased with my visit.

Everything was fine!

Take five pounds off my weight because of heavy clothes

Listen to me and ask me did I understand or have any questions

Perfect as is

They did great.

Nurses seemed rushed Waiting room furniture is threadbare

It was a pleasant visit.

Everything was great

I was well-cared-for with attentiveness & efficiency.

COMPLETELY SATISFIED WITH THINGS AS THEY ARE.

Very knowledgeable and concerned about my health and well being.Great staff.

I stay with Dr Hollins and his group because they've treated me for quite some years and know my medical history. I never feel rushed and I feel comfortable asking questions and with the dialogue back and forth you know that they're listening to you. I always tell people about the spirit we're looking for heart doctors or CPAP specialists.

No sink in room. Doctors did not wear gloves. No way to tell if they washed their hands or not. Please continue replacing stained upholstry in main waiting room. New chairs look great.

Today I had a CT Scan and was not told how to get the results.

We don't see any better way,thanks

Everything went well

All was good! Thanks.

I would have liked a better prognosis. The EKG seemed to be a big change. I guess that I'll have to call & I will to find out what condition my condition is in. Right not all I have is another appt in 6 months.

Appointment time and actual time that I was taken back to examination room was over forty five minutes. Patient time is also valuable.

Everything was great and no improvement needed.

I had questions about my medications that were being refilled. I also have not received an appointment for my three month bloodwork.

Dr never showed up. Waited 1 hour had to find a employee Won't be back

All my issues were addressed.

The wait was extremely long and I think somebody should have come in and said something as to the reason why.

Cont with the excellent patient care!

Nothing, cause I was treated with the upmost respect, the doctor also helped me with another problem I was having.

Difficulty getting questions answered after appointment.

All was ok during visit.

My visit was very good and I could not think of anything.

This was a follow up visit from a recent hospital visit

I have all trust in Dr. Hollins and his staff care for me.

I cannot suggest any way support or care could have been better

There's nothing that can be different. Dr. Hollins is wonderful. He listens, he gives suggestions, and he does not lecture you. He is very mellow. He understands what you're saying and your concerns about the price of medicines.

In on time and out very quickly so no complaints.

Things were good

They were very very helpful and really made our life easier! Did everything plus to help us!!!

This has been the worst experience ever. You send me from waiting room to waiting room. You send me a survey asking me how my experience went and I've been here 7plus hours as I'm still sitting in the waiting room waiting to be seen. I get told there is 1 person ahead of me and then 6. Me and 2 other people was the first people in here and all these people come in after us and was seen then people come in and only wait one hour 30 mins 45 mins while we are still at the moment of writing this waiting to be seen. They say there is no available rooms but you walk by rooms and more rooms and no one is in there and workers are sitting around talking on there phones laughing acting like this isn't a hospital and people aren't sick. It's ridiculous and it's a darn shame that you can't feel like you can go to your local ER. Then you want to be rude when someone goes to the window to ask a question because you've basically worked there whole shift with them at work today. Things need to change at this hospital this is ridiculous and pure sad. This is her daughter writing she had a EKG done she has heart problems and they are acting like it's no issue.. oh but they made sure they got the billing information to bill us for this visit that we haven't even been seen yet for.

Receptionist was half-asleep. Once I checked in, she told me to go to the B section, the incorrect section. Not a big deal. But then when the nurse came to get me to take vitals, she almost seemed upset that I was in the wrong section. And after that's where they told me to go, I said yes. to not have any further communication or bedside manner in terms of asking or making you feel comfortable while doing the EKG. Other than that, no other issues.

The my chart system is terrible. It takes too long to get answers and refills and sometimes messages to doctors aren't looked at or responded to throughout the system.

Perfect

I was completely satisfied.

Check in staff need to pay more attention to person checking in. She never looked at me or spoke to me during check in. I stood there waiting for her to say something, but she didn't. She was on the computer the whole time. Finally I sat down and waited to be called back.

i was well informed about my medical history and present care.

The exam room needs to be updated. The pairs in the examining room or table is not up to what... I had two strokes, so... Anyway, you need to update the room a little bit. Anyway, thank you.

My visit was perfect---not a complaint in the world--wish every doc visit was as good-

Less wait time

A/C is still not working properly, very stuffy atmospheres in the waiting room and exam room. Furniture in the waiting room is shabby and exam tables are frightening! Definitely not sanitary. W My family is on it's third generation seeing Doctor Hollins and whoever is responsible for sanitary furniture and the decor sending messages of trust, reliability and cleanliness should be ashamed of themselves!

Front end/check in service lady was scattered brain and disorganized. She seemed as if her brain was elsewhere. She also talked real low and unclear. I almost walked out.

My appointment was at 1:30 did not see the doctor about 3:15 that was too long to be in a room

Good visit efficient

Every thing was taken care of. I have no suggestions. Just.continue the same quality care as you provide more.

I have no problems with anything. I had an appointment with the college in this group. They're great. I need no complaints whatsoever. Thank you.

Nothing everything was wonderful answered all my questions and told me what I needed to do

All was good.

More handicap parking

Could not ask for more

Yes, I have somebody to talk to me. Help me with the financing of the things I need done.

You keep sending me electronic bills even after I asked you not to; I do not own a personal computer or a personal cellphone. I have asked for paper billing. I don't do "MyCharts" I'm old and don't want to change

all was good

My appt was at 145pm. I needed to be seen earlier so I arrived at 1130am. No one came out to say or check on me . At 1205pm I walked from A to the desk and asked why no one checked on me. They went to lunch at noon. So I had to sit until someone cane out. I never saw anyone until 115pm when they took me back. I had to put my dog down. Not ok.

The services from everyone there were excellent.

Don't change a thing. Great service!

I felt like I was in a very run down facility. The chair backs were actually taped together, others were threadbare and badly stained. The exam table needed duct tape. Just poor atmospere

I FIND NO COMPLAINTS IN MY CARE WHATSOEVER.

There was nothing else they good have done make things better every body was so professional at what they do.

Waiting was long

Dr. Hollins did not see me. Per my previous appointment he was supposed to follow up however, I heard him in the hallway mentioning not coming to my room and went to the next. It's an on going battle during appointments to get him to look at the my chart. The only time my chart is reviewed is if someone else (student, resident, or PA) is in the room. My medical records do not reflect what I am being told. Also the wait time to be seen was over an hour because the Medical Tech (CNA) stated no rooms were available. I'm not sure if they overbooked appointments which inadvertently caused extended wait times and an increase of patients complaining in the waiting area.

All is well.

Dr. Hollins is very professional, knowledgeable; calm, cool , soft-spoken and, obviously, possesses a devoted commitment to medicine and his patients. He is totally focused and is a profound listener. In my opinion, in all of the years he has been my cardiologist, he has the strongest staff he has ever had, and they seem to work seamlessly as a team with Dr. Hollins. Dr. Hollins is a very respected and exemplary cardiologist. He is the best of the best!

Everyone was very professional and helpful ?

Great support during my visit

I was shown respect and was very impressed with my visit.

All was good this time. We did not have to wait very long to see the doctor.

Everything went smoothly

Dr. Hollins nurse practitioner doesn't have good bedside manners. She interrupted me, had an attitude, and wasn't listening. For example, I told her my BP meds made me feel dizzy and she goes to say well we can increase the dosage. Why would you do that if it makes me feel dizzy.

Visit was excellent!

Nothing to change everything great had a wonderful visit.

minimize the wait!!!!!!!!!!!!!!

I believe my provider's team is knowledgeable, but I feel most comfortable discussing my progress and care with him rather than with the team first and then the provider. The provider's demeanor is calmer and he listens better. I can even articulate what is actually going on with me when he communicates with me.

have your staff smile and be more energetic. some were on their I phones. So cold to answer questions. if i treated them that way they would not help me. Tell them to wake up we are paying their salaries. With out us they would not have jobs or be able to support their families.

All was fine. Nothing more to improve.

At first, I had trouble getting the appt. In the time frame that I needed, but s staff member solved that issue

When contacting this provider after several ER visits I got no call back. Providers office is not responsive to communication on my chart

Infrastructure does not return calls.

I don't know because dr Hollins is always prepared.

Everything was good!

Keep up the good work towards your patience.

Basically I thought everything was ok. Only question was some patients who came after me were taken before me and I was on time. Not major but just a little concern of me.

The nurse practitioner to the doctor was very demanding and it was my first time meeting her. She was trying to get all of the pertinent information in my chart but was very short and not courteous. She would not allow me to interject information or complete a statement. She seemed rushed and irritated. Dr. Hollins was patient and understanding and very professional. I did not receive the proper medication after being told that insurance would be contacted before submitting a prescription.

We waited 1.12 minutes for Dr Hollins. He and his staff were in for a visit for a total of 7 minutes. Staff was very unorganized and rushed. Did not have time for questions and left us sitting the room. I will not continue with this physical and staff.

Cont with the excellent care

Staff was outstanding and listened to my concerns. The waiting area could use some cleaner chairs.

Don't make everybody wait so long.

Not tell me I was fine when I had to seek out a second opinion only to find out I was not fine and in need of an immediate heart cath. Dr. Hollins is a joke. Refused to listen to me and hear me out. Didn't care about my concerns. Was told I was fine and given a pat on the back. I should not have had to seek out a second cardiologist to find a problem that was clearly there. What a joke he is.

Given heart monitor and given a minimum amount of information by help - not staff. Put on me when I was leaving the appointment and summarized the machine's operation in about 3 sentences. Minimum info given to me. I was totally intimidated with the stack of books on its detail.

All good.

EXCELLENT PATIENT CARE!!

Excellent service.

Everything was good.All staff that worked with me was very professional.

We can't ask for a better office. I made five phone calls there yesterday for information following my CPAP script all three times I called the nurse. They answered both times I called sleep therapy. They answered a live person five times. Thank you.

Everyone was very courteous and professional I was well pleased.

Medical staff and physicans were attentative to my responses and my questions. They took action when necessary and the further testing occurred in a timely manner. I have no complaints about this practice.

Excellent experience all ways

Not have me wait in lobby for 1 hour, then after nurse did her work, not have me wait another 30 minutes on the doctor to seemee

I felt the visit was rushed Needed to try the mask operation and not just try to fit it on my face

I did not have any kind of complaints about how I was treated and everything. I was treated with courtesy, and I enjoyed all my nurses and doctors that cared for me. Thank you. Bye-bye.

Staff seemed to not be very happy. They were just going through the tasks.

Dr Hollins is a great Doctor.

Nothing at the moment. Everyone was kind and respectful

The staff always gives me great care!! I have been seeing Dr HOLLINS for over 20 years!

There was a new check-in process where you had to go downstairs, somewhere downstairs to check in, and then come to go back upstairs to the appointment versus everything on the same floor. I think that's inconvenient. And the people directing the traffic flow was not nice at all. This way, that way. They were not pleasant at all.

Everything was great at this time.

Everything was done perfectly in my opinion.

I feel very good having Dr. Hollins take care of my health. I wish people had listened to me more about the swelling and the things happening with my legs. It is scary to me and I needed answers, which I haven't gotten yet, but we'll keep working on it. But I do trust Dr. Hollins and his team.

Wouldn't change a thing.

Dr Hollins was a little behind...but I'm blessed to visit with his PA...she had so much info thank you

Will express more on my next VISIT..

less time spent in the lobby

Good visit

Excellent

My appointment was at 2:30. It was 4 o'clock and Dr. Hollins never showed up. So I left. That was very disrespectful. They didn't even know where he was and I don't think I should have to pay for that appointment.

I was well satisfied

The staff is always courteous and respectful. I wouldn't change anything.

Good visit

All was good

Staff were in a rush because it was the end of the day plus I didn't get seen right away. Therefore, the doctor seemed in a rush as well.

I am satisfied with care

Everything was great except for the wait. I was there 15 minutes early for my appointment. My appointment was at 11 am. I didn't see the doctor until 11:35 am. There is a great deal of importance placed on the patients to be early for appointments, but none placed on the practice to run on time. I waited to see the doctor longer than I actually saw him. I not angry or anything, I just wish there was some way to solve this problem.

I just hate to have to wait so long to see the doctor.

Support was good

Everything was perfect.

Telephone support

Everything was great

This office is incredibly efficient! We were back in the exam room as soon as we checked in and were seen right on time. Dr Hollins was very thorough and took all of our issues and questions seriously. Wonderful bedside manner. We feel very confident in his care

No, I'm very satisfied with our plan.

Very good experience,

Everything was good. Thank you!

I don't have any complaints. Everyone was very kind, very helpful. I feel comfortable when I am there. And I love my doctor. He's very caring. And I'm always treated with the right respect, and I really do appreciate all of them. Thank you.

Everything went good

I can't think of a thing. Everything went very well. No problems or concerns.

It was a perfect appointment

Continue the interest and concerns of others.

Be nice.

Every one was very professional

Very good service.

Service was excellent. Pleased. Everything was fine

The staff was running about an hour late in filling appointments.

Everybody was very professional and I was very satisfied.

Everything was done right good good

Last two visits Dr Hollins didn't bother to even come in and say hello.