
Highlights
Age Groups Seen
- Adults
- Adults 65 and up
Languages
- English
Gender
FemaleLocations
- Prisma Health Neurology–Greenville
- 200 Patewood Drive, Suite B350, Greenville, SC 29615
- Get Directions
- phone: 864-454-4500
- fax: 864-454-4505
- Prisma Health Neurology–Greer
- 325 Medical Parkway, Suite 200D, Greer, SC 29650
- Get Directions
- phone: 864-797-9070
- fax: 864-797-9227
- Center for Neurology – Greer
- 109 Physicians Drive, Suite C, Greer, SC 29650
- Get Directions
- phone: 864-797-8800
- fax: 864-797-8805
Expertise
Education
- Fellowship: University of Tennessee Health Science Center, Clinical Neurophysiology
- Residency: University of Tennessee Health Science Center, Neurology
- Medical School: Shanxi Medical College
Board Certifications
- Neurology: American Board of Psychiatry and Neurology
Insurance
- Absolute Total Care - Ambetter
- Absolute Total Care (Centene)
- Aetna
- Aetna Medicare
- Allwell Medicare - Absolute Total Care
- BCBS
- BCBS Blue Essentials
- BCBS PPC
- BCBSSC Blue Reedy Exchange Product (Upstate)
- BCBSSC State Health Plan (PEBA)
- BlueChoice Health Plan
- BlueChoice Medicaid - Healthy Blue
- BlueChoiceMyChoice Advantage
- Carelon Behavioral Health
- Cigna
- Cigna Medicare
- Companion Benefit Alternatives
- CorVel Workers Compensation
- Evernorth Behavioral Health
- FirstHealth (Aetna)
- Healthy Connections
- Humana - Healthy Horizons
- Humana Choice Care
- Humana Medicare
- Liberty Advantage
- Logistics Health
- Magellan
- MedCost
- Medicare (Traditional Fee-for-Service)
- Molina
- Molina Medicaid
- NHC Advantage
- Optum Behavioral Health
- Promise Health Plan
- SC Medicaid Healthy Connections
- Select Health Medicare
- Select Heath (First Choice)
- Spectera
- TriCare
- UnitedHealthcare Medicare Advantage
- Veterans Affairs Community Care Network - VACCN
- Wellcare (Centene)
Ratings & Reviews
4.9 out of 5
292 ratings, 53 reviewsThe Patient Satisfaction Rating is derived from patient surveys based on the likelihood to recommend this provider’s office.
- 4 out of 5 starsReviewed on 3/5/2026
I mentioned that I have tenderness to the touch in my legs and the Dr didn't evaluate that at all.
- 5 out of 5 starsReviewed on 3/1/2026
Nothing else could have been done to improve my appointment! Dr. Shen and all of the staff I encountered were very supportive, knowledgeable, and kind! I always leave Dr. Shen's office better, physically and emotionally better! I recommend this practice!
- 5 out of 5 starsReviewed on 2/25/2026
No issues
- 5 out of 5 starsReviewed on 2/23/2026
Dr.Shen and staff are wonderful. They listen to you ask you questions to give you best care possible. Dr. Shen has never given up on me trying to help me get back to normal again after a bad accident that caused me to have the worst concussion possible. I am very grateful for her knowledge and all her help as I had given up on me before being treated by her
- 5 out of 5 starsReviewed on 2/20/2026
Everybody and everything were great
- 5 out of 5 starsReviewed on 2/2/2026
No improvement needed. I had a great experience.
- 5 out of 5 starsReviewed on 2/1/2026
I have to schedule a yearly follow-up visit to renew FMLA paperwork. It would be nice to be able to schedule this appointment a year out instead of waiting for 6 months, especially because it is so hard to get an appointment scheduled even a month in advance.
- 5 out of 5 starsReviewed on 1/26/2026
I was very pleased with my visit.
- 5 out of 5 starsReviewed on 1/23/2026
Nothing, appointment went great.
- 5 out of 5 starsReviewed on 1/19/2026
Since iv been a patient of doctor shen i think she's a wonderful doctor she will listen to my concerns an i appreciate the whole staff great job everyone
- 5 out of 5 starsReviewed on 1/21/2026
Being treated with kindness is the best way to get healthier in my humble, aging opinion. This office is wonderful.
- 5 out of 5 starsReviewed on 1/12/2026
Keep doing what you doing
- 5 out of 5 starsReviewed on 1/4/2026
Everyone was absolutely amazing
- 5 out of 5 starsReviewed on 12/15/2025
Dr Shen is amazing, knowledgeable and friendly. The nurses all did a great job.
- 5 out of 5 starsReviewed on 12/15/2025
I am pleased with the care and courtesy of the entire team. I am very displeased with the change in billing such that there will be a provider fee and hospital fee going forward. I am very displeased with having to sign to accept this change as well. The "why" of this change is still not clear and I would appreciate more information on that aspect.
- 5 out of 5 starsReviewed on 12/11/2025
She made special time for me to come in due to my issues. She spent time going over everything testing me discussing a plan making sure I understood what all they incur and we started on the plan. The staff and nurses were excellent talking with me about issues etc. I feel safe and know they have me on a grid course
- 5 out of 5 starsReviewed on 12/5/2025
Everything was good. Dr Shen was very kind and helpful.
- 5 out of 5 starsReviewed on 11/23/2025
They are top notch professionals. Cannot improve on them!9
- 5 out of 5 starsReviewed on 11/23/2025
I don't know if anything else. Dr. Shen is a very compassionate healthcare provider. She is never rushed and really wants to listen and understand my concerns. I have suffered with severe migraines for over 40 years with very little success in treatments. Dr. Schen is trying every known treatment to help me. Her team is the same way. Thank you Dr. Schen and everyone there!
- 5 out of 5 starsReviewed on 11/19/2025
no suggestions at this time. Dr Shen is an outstanding physician in a professional, well-run office/practice.
- 5 out of 5 starsReviewed on 11/16/2025
I can't think of anything. Nurses were extremely courteous and professional. I really like Dr. Shen. Even though she has many patients to see, she made me feel as if I was the only one at the moment. I really like her personally and professionally. P.S. For a first-time visitor I has a little difficulty in navigating the Piedmont complex and finding my way to the Neuroscience office.
- 5 out of 5 starsReviewed on 11/19/2025
It was all good.
- 5 out of 5 starsReviewed on 11/16/2025
All good. Nothing to add.
- 5 out of 5 starsReviewed on 11/13/2025
Everything was perfect. I was very happy with my visit
- 5 out of 5 starsReviewed on 10/12/2025
Everything was good
- 5 out of 5 starsReviewed on 10/10/2025
Nothing. Dr Shen is a wonderful provider who listens to your concerns and takes time with you.
- 5 out of 5 starsReviewed on 10/10/2025
Everyone was so nice and helpful!
- 4 out of 5 starsReviewed on 10/10/2025
All went well, I was most comfortable with the staff. If only the wait wasn't so long. My condition worsened while waiting to be seen. I understand completely that there is a long list of patients waiting to be seen, I'm grateful to your staff just the same. Thank you.
- 5 out of 5 starsReviewed on 10/7/2025
No improvement needed, all boxes were checked!
- 5 out of 5 starsReviewed on 9/29/2025
Everything was great
- 5 out of 5 starsReviewed on 9/28/2025
It was a good visit. I have no complaints.
- 5 out of 5 starsReviewed on 9/7/2025
My husband was with me and part of my heath care conversations. Dr. Shen knows me quite well. I understood the discussion. There was nothing more I needed.
- 5 out of 5 starsReviewed on 9/5/2025
My visit was exceptionally good. all were Courteous and professional
- 5 out of 5 starsReviewed on 8/30/2025
The nurse (?) that took care of me before the Doctor came in was very personable and really put me at ease
- 5 out of 5 starsReviewed on 9/5/2025
There was nothing done wrong during that visit that needed a follow up over.
- 5 out of 5 starsReviewed on 8/16/2025
I was treated with the outmost respect and professionalism by the provider, nurse and other staff members.
- 5 out of 5 starsReviewed on 8/14/2025
details about what the test shows
- 5 out of 5 starsReviewed on 8/11/2025
It was a good visit.
- 5 out of 5 starsReviewed on 8/8/2025
Every one did a wonderful job
- 5 out of 5 starsReviewed on 7/24/2025
Dr shen and the entire staff are amazing. Dr shen has never let me down through all we are dealing with. I am finally getting back to the real me after my horrible accident with the worst concussion possible. That's was March 7th 2023. The severity of pain was100plus 24x7 now it so much better. I plan to continue to see her for life
- 5 out of 5 starsReviewed on 7/12/2025
Everyone was kind and professional
- 5 out of 5 starsReviewed on 7/4/2025
I would like to thank Dr. Shen for always being so kind and helpful. She always goes above and beyond to make sure that I feel heard and my condition is treated appropriately. I know for a fact she was home with an illness herself and took time to help me via virtual visit after a severe migraine attack. I am so grateful for a provider that genuinely cares for my overall well-being and recovery. Thank you Dr. Shen for your help and selfless service even while you were not feeling well yourself.
- 5 out of 5 starsReviewed on 6/29/2025
Everything went very well.
- 5 out of 5 starsReviewed on 6/26/2025
Dr Shen is an excellent and caring doctor. She has treated me for 7 years and helped me with my continuing health issues and finding helpful scenarios. So grateful for her
- 5 out of 5 starsReviewed on 6/26/2025
Just keep doing what you doing
- 5 out of 5 starsReviewed on 6/16/2025
Just keep up the good work I pray that God will Bless y'all abundantly
- 5 out of 5 starsReviewed on 6/15/2025
If you could have been able to share my primary's recent labwork thru the internet, then my neurologist would have been aware of liver concerns and shared things to eatch out for with me and my primary.
- 5 out of 5 starsReviewed on 6/7/2025
I did not like the technician doing my nerve conduction test talking constantly about how she was against children being immunized. She quoted statistics about why children shouldn't be immunized and I felt she was not even concentrating on my test.
- 5 out of 5 starsReviewed on 6/6/2025
It's just a suggestion that because some people have problems remembering things that may be in their paperwork, the things that the doctor recommends or that they tell them that they may need to speak with another doctor, that it be on the paperwork to help them remember. Thank you.
- 5 out of 5 starsReviewed on 5/28/2025
Thank you for all you do!
- 5 out of 5 starsReviewed on 5/26/2025
Everything was fine
- 5 out of 5 starsReviewed on 5/27/2025
All is good.
- 5 out of 5 starsReviewed on 4/21/2025
its all good