John M Rinkliff, MD

I had to wait over an hour past my appointment time. I understand days can get crazy and doctors get behind but it would be nice to get a call that the doctor is running behind and have me come in later than waiting there for over an hour.

Everyone we dealt with was great.

Everything was perfect. I was very pleased with my care

It was ridiculously hot in the lobby and in the patient rooms. Staff was hot as well

The doctor was running late but two nurses made sure we knew we were not forgotten and alert us to the issue. This was very much appreciated.

Very happy & satisfied with care

The wait time for the appointment was an hour and a half.

I had to wait an hour after being put in an exam room. Thankfully I didn't have any other appointments that day. A nurse did come in and told me he was "running behind" and would "be in soon" but no other explanation. After another half hour of waiting another nurse came in and asked if I needed to use the restroom or anything, and that he would "be here soon". The Dr. came in a few minutes later and apologized saying he was detained in a room and couldn't leave. I understand if he delayed due to being in surgery and having complications, etc. I did appreciate his apology, but there should be a better way for the staff to inform the patients that are having to wait an inordinate amount of time. After waiting 30-45 minutes, a patient should, at least be given the option of continuing to wait or rescheduling. Neither options were presented to me.

Dr Rinkliff is wonderful.

Every thing was great

I did mean to say no to the cleanliness of the facility, because the facility always is clean, but to the doctor, Wincliffe, he did not answer my questions. He brushed me out. Okay? So that's about that. Thank you.

Everything top notch

No way! Everything was terrific!

Everything was great.

Dr. Rinkliff and staff were wonderful. He was thoughtful about how I was feeling as he was explaining everything about my health journey. I appreciate how thorough he was explaining the medical/surgical process and also that he considered my thoughts about the procedures.

The waiting area and exam rooms were extremely cold. It would be better if they were warmer. Other than that, it was a great experience.

Everything good.

The staff was awsome

Care is excellent

I don't have any suggestions because I think I received excellent care from everyone involved.

Dr. Rinkliff is the best!!!

You all were GREAT!!!

Everything was done professionally and respectfully and I can't think of anything that would need improvement.

Not a thing. I was informed exactly what to do and who to contact if I had questions or concerns or worries about the return of my breast cancer.

it was a good visit and nurse, and doctor answered my questions.

I could not have wished for better care than what I received from my visit

No improvement needed everything was more than satisfactory as always I will choose Prisma over any facility

Excellent experience.

I TRIED TO GET A REFERRAL TO THE LYMPATIC CENTER WHICH I STILL NEED. THE REFERRAL PERSON HAD NO IDEA HOW TO ASK MY PRIMARY FOR THE PROPER REFERRAL!!!!! SO I WILL GO TO BON SECOURS PROVIDERS INSTEAD.

all good no improvement needed

My appointment was at 11:05 and I was asked to be there at 10:50. I arrived just before 10:50 and the receptionist pleasantly checked me in. After an hour in the waiting room, as other patients came into the waiting room and were called into rooms, I remained waiting. I asked the receptionist for an update and she said right after I checked in, she learned that Dr. Rinkliff was running 40-45 minutes behind schedule. I was sitting in eyesight and short distance from her. She could have updated me when she learned of the backup, so I could adjust my expectations. I ended up waiting 1 1/2 hours for an appointment, and spent a total of 5 minutes with the doctor. This was extremely frustrating. Also, a lady in the waiting room was on the phone speaking very loudly, at times, putting the phone on speaker so the entire waiting room could hear both sides of the conversation (all in Spanish). I told the receptionist this was very annoying, and nothing was done. It seems that out of respect for others in the waiting room, they could have asked her to lower the volume of her voice, or even refrain from talking on the phone in the waiting room. This added to my frustration while waiting for an excessive amount of time for my appointment.

There was nothing that could have been better!

Everything was just fine

Absolutely nothing. This office is absolutely amazing.

Everyone was so nice and very professional.

The wait to see the doctor was too long. I waited an hour and 18 minutes before I saw him for a five minute appt.

No way. Couldn't have asked for better treatment

The best part of the appointment was the news that I am cancer free!!!

I feel very confident in this team.

We are so quick to criticize and not stop to compliment people when they deserve it. Dr. Rinkliff and his staff are awesome. He is the kindest and most caring doctor. He is never in a hurry , eager to listen and advise. He makes you feel important. Going through surgery for breast cancer is very scary. It is so vital to have a compassionate and knowledgeable doctor that really cares. Dr Rinkliff and his staff deserve an award or something special. I am so thankful that I had him n his staff on my health journey. Thank you to all of them for their respect and support. Attitude matters! God bless each of you!

I can't think of anything. They were wonderful and took great care of me.

Nothing Dr Rinkliff is great.

Dr. Rinkliff is wonderful and caring. He has excellent bedside manner. One problem I had was after checking in at the receptionist desk the technology failed and they were not notified in the back that I was there. It took about 40 minutes for them to see this error. I sat in the waiting room all that time. The receptionist should have noticed.

So far I got all the respect I needed,no farther comment at this time

The care and support was excellent!

My visit there was very, very pleasant as usual. I got all the support I needed. It is just a great pleasure to come and see Dr. Rinkliff and his staff. I enjoy every trip I've made and hope to make in the future.

No ideas - all very good. I was particularly impressed with the doctor. He was very engaged, knowledgeable, and compassionate. Well done and thank you!

Nothing, my visit was perfect . Great staff , everyone was super friendly!

My appointment was scheduled for 2:30pm but did not see Doctor until 3:20pm.

" keep on keeping on!"

Nothing could have been handled differently. I left feeling so very blessed to be in this care team's hands!

No complaints

Dr Rinkliff was great. He got my diagnosis fixed from previous doctor and gave me urgent referral to the right specialist. As well, informed me a lot on what I have and options.

My appointment was for 3:00PM, I was there at 2:45PM as requested, but did not get to see the Doctor until 3:45PM.

Dr. Rinkliff and his staff have been remarkable. They've been excellent. They could not have done anything better. Thank you.

Everyone that was involved with my appointment was very professional courteous. Was very knowledgeable of my issues.

Dr. Rinkliff is my favorite oncologist. He has been kind and caring since day one. He did a great job on my surgery and always takes time to listen to me and try to help me find a solution when no one else can. I have no recommendations for improvement.

The care was great but I had to wait 40 minutes after the appointment time for the doctor to come in the room

Everyone was very professional and very courteous and caring.

I had a wonderful experience with all the staff. The Dr. Was great and put my mind at ease. There is nothing to be done to improve my experience. So very satisfied.

Can't really think of anything. Everyone was terrific!